Skip navigation

We’ve launched our Expert Advisory Panel - read more about the Innovation Agenda here.

CAPR’s Credentialling Program preparing to go-live with new ERM system

CAPR’s Credentialling Program will be the first department to transition to our new electronic‑records management (ERM) system—and the go-live date is quickly approaching. The team expects to be fully operational within the new system by mid-October, with the new client portal launching later this year.

While this is an exciting milestone in CAPR’s digital transformation, we anticipate minor disruptions to our Credentialling services during the changeover period. Please be patient as our team masters the new system.

We believe clients will quickly begin to benefit from CAPR’s transition from paper to digital file management. In addition to helping our team process applications with greater efficiency, once completely operational, the new ERM system will provide many convenient features for clients, including online form submission, online fee payment, and access to real-time status information.

Stay tuned for further updates about CAPR’s digital transformation!